Privacy Policy

Last Updated: July 24, 2026

The Factory Basketball Academy ("Factory Basketball Academy", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website or registering for our programs, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or register for one of our programs, camps, clinics, or events, we may collect personal information including:

  • Parent or guardian name
  • Participant name
  • Email address
  • Phone number
  • Mailing address
  • Emergency contact information
  • Participant age or date of birth
  • Medical conditions, allergies, or accommodations (when voluntarily provided)
  • Program registrations
  • Payment details (processed securely through Stripe)

Registration Forms

Our website uses Gravity Forms to collect registration information.

Information submitted through our forms is used solely for the administration of our programs and communication with participants and families.

Payment Processing

Payments made through our website are securely processed by Stripe.

Factory Basketball Academy does not store complete credit card numbers or payment credentials on our website or servers.

All payment information is transmitted securely to Stripe using industry-standard encryption.

For more information, please review Stripe's Privacy Policy.

How We Use Your Information

The information we collect may be used to:

  • Process registrations
  • Process payments
  • Communicate about programs, camps, clinics, and events
  • Send registration confirmations and receipts
  • Respond to inquiries
  • Notify you of schedule changes or important program information
  • Improve our services and website
  • Send information about future programs, camps, clinics, promotions, and events offered by Factory Basketball Academy

We only use your information for purposes directly related to the services we provide.

Marketing Communications

From time to time, we may send newsletters or promotional emails about:

  • Upcoming registration dates
  • Camps and clinics
  • New programs
  • Special events
  • Academy news

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Information Sharing

Your privacy is important to us.

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only with trusted service providers who help us operate our business, including:

  • Stripe (payment processing)
  • Gravity Forms (website registration forms)
  • Website hosting providers
  • Email marketing providers
  • Analytics and advertising platforms

These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Measure website traffic
  • Improve website performance
  • Analyze visitor behaviour
  • Support advertising campaigns

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics collects anonymous information such as:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser type
  • General geographic location
  • Referral source

This information helps us improve the user experience and our website content.

Google Analytics does not identify individual visitors.

Meta (Facebook) Pixel

Our website may use the Meta Pixel to measure the effectiveness of advertising campaigns.

The Meta Pixel may collect information about:

  • Pages viewed
  • Website activity
  • Device information
  • Browser information

This information helps us improve our advertising and deliver more relevant content to users who have visited our website.

Google reCAPTCHA

Some forms on our website may use Google reCAPTCHA to help protect against spam and automated submissions.

reCAPTCHA collects certain hardware and software information necessary to determine whether interactions are made by a human visitor.

Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Children's Privacy

Many of our programs are intended for children.

Personal information relating to participants under the age of 18 is collected only with the knowledge and consent of a parent or legal guardian during the registration process.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

While no website can guarantee absolute security, we use reputable service providers and industry-standard security practices to protect the information entrusted to us.

Access and Correction

You may request access to the personal information we hold about you or request that inaccurate information be corrected.

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Factory Basketball Academy
Email: info@factorybasketballacademy.com
Website: https://factorybasketballacademy.com